What is the deadline for placing an order for cigarettes?
To ensure next-business-day delivery, orders must be placed by 3 p.m. on the previous day. This applies to most areas served by Costco.
What are the hours for placing phone orders?
Phone orders can be made from 8 a.m. to 5 p.m. Monday through Friday. Make sure to call within these hours for assistance with your order.
How can I submit my order?
You can submit your order via email, fax, or phone. The email address for orders is [email protected]. If you prefer faxing, use 1-877-292-8798. For immediate orders, you can also visit Costco.com.
What is required if I am purchasing cigarettes for resale?
If you are buying cigarettes for resale, you need to provide Costco with a copy of your resale permit. Additionally, you will need to authorize the delivery with a signature.
Do I need a special license to purchase tobacco products?
Yes, a copy of your Cigarette and Tobacco Retailers License must be on file with Costco. You also need to complete and fax a Costco Tobacco Certification Form to 1-877-292-8798 before placing your order.
What is the minimum order amount to avoid a delivery surcharge?
Orders totaling less than $250, before tax, will incur a $20 delivery surcharge. To avoid this fee, ensure your order meets or exceeds the $250 threshold.
Is there an age requirement for purchasing tobacco products?
Yes, you must be 18 years of age or older to purchase tobacco products from Costco. Valid identification may be required upon delivery.
Will sales tax be applied to my order?
Yes, sales tax will be charged on all applicable items included in your delivery order. The tax rate is based on the delivery zip code of your order.
What payment methods are accepted for cigarette orders?
Costco accepts various payment methods, including checks, Costco credit cards, and American Express. Be sure to indicate your preferred payment method on the order form.
What should I do if I have additional items to include in my order?
If you have additional items, list them clearly on the order form. Make sure to include the item number, quantity, and description for each product you wish to add.