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The ComEd 1800 form is an essential tool for customers of Commonwealth Edison Company seeking to file claims for various types of damages related to power interruptions or fluctuations. This form serves as a structured way to document incidents, ensuring that all necessary information is captured for a thorough investigation. Customers are prompted to provide details such as their contact information, the date and time of the damage occurrence, and a description of what happened. Additionally, the form requires documentation to substantiate the claim, which can include repair estimates, receipts, and itemized lists of damaged items. It is important to note that while this form initiates the claims process, it does not imply any admission of liability on the part of ComEd. The claims department will review submissions carefully, and customers may need to retain damaged items for inspection during the investigation. Understanding the requirements and structure of the ComEd 1800 form can help streamline the claims process and facilitate a quicker resolution for those affected by power-related issues.

Sample - Comed 1800 Form

 

 

 

 

Commonwealth Edison Company

 

 

 

 

 

Claims Department

 

 

 

 

 

P.O. Box 767

 

 

 

 

 

 

Chicago, IL 60690-0767

 

 

Please Print Legibly

(Use an additional sheet of paper if more space is needed.)

 

 

 

 

 

 

(

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___________________________

 

Daytime Phone Number

Name

 

 

 

(

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___________________________

 

Home Phone Number

Address

 

 

 

_______________

___________________________

 

Name of Contact Person

City

State

Zip

(Units of Local Government Only)

 

 

 

 

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ComEd Account Number

 

 

 

 

 

 

 

 

Social Security Number (Optional)

 

What happened?

Claim Form

1-800-Edison-1

1-800-334-7661

1-800-95-LUCES

(1-800-955-8237)

(se habla espa–ol)

Date Damage Occurred

____________________

Time: ______ a.m./p.m.

Location of Damage

Address

City/State/Zip

THIS FORM IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF COMMONWEALTH EDISON COMPANY. Return completed claim form and documentation to:

Commonwealth Edison Company

Claims Department

P.O. Box 767

Chicago, IL 60690-0767

List of DamagesAttach supporting documentation. If your claim is for repair to a vehicle, your documentation should include copies of estimates from two repair shops on their printed invoice or estimating form; we reserve the right to request an independent estimate. If your claim is for food spoilage, your documentation should include an itemized list of spoiled items shown with the price of each and the total for all items, and copies of receipts or canceled checks, if any. If your claim is for equipment or property repair, your documentation should include copies of bills paid to have the property repaired, or in the event that you choose not to have the property repaired, a copy of a written estimate of the cost that would have been incurred if the property had been repaired. If an item is not repairable, you should state that information and your documentation should include proof that a total loss of the property resulted. If your claim is for damage from a power interruption, power surge, or other fluctuation, your documentation should include proof that the damage resulted from such power interruption, power surge, or other fluctuation.

ItemMake/ModelAge

__________ ___________ ____

__________ ___________ ____

__________ ___________ ____

Dollar Amount of Damage Claim: $__________

Date

Purchase

Repair or

 

Purchased

Price

Replacement Cost

Serial No.

_______

_______

_______

__________

_______

_______

_______

__________

_______

_______

_______

__________

The above information is true and correct to the best of my knowledge.

___________________ _________________

SignatureDate

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Title (Units of Local Government Only)

For Office Use Only

File Number _______________ Claim Number ___________ Adjuster ___________ Region_______

Dear ComEd Customer:

Please complete and return this form so we can investigate your claim*. THIS FORM IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF COMMONWEALTH EDISON COMPANY. Be as accurate and complete as possible, and attach any documentation that you have to support your claim and the damage amount. If you need additional space, use a separate piece of paper. We will conduct an impartial investigation and render a decision as quickly as possible. Please note that our investigation may include field inspections to verify damages claimed and to obtain such other proof as required by the circumstances of the case. We may need to examine damaged items while conducting our investigation, so please do not dispose of them (except spoiled food) until we have authorized you to do so. We will notify you when we reach a decision on your claim. If you choose not to accept our proposed resolution of your claim, you may pursue a complaint with the Illinois Commerce Commission.

Damages resulting from storms, wind, ice, accidents beyond our control, vandalism, tree or wildlife contact, equipment failure, scheduled outages or normal operating procedures will not be reimbursed except possibly under Section 16-125(e) and (f ), as discussed below.

Section 16-125(e) and (f). Section 16-125(e) and (f) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e) & (f)) provide for the payment of actual damages and replacement value to customers for certain power interruptions and fluctuations. A customer may have a claim for actual damages and a unit of local government may have a claim for reimbursement for emergency and contingency expenses under Section 16-125(e) in the event that more than 30,000 customers are subjected to a continuous power interruption of four hours or more that results in the transmission of power at less than 50% of the standard voltage, or that results in the total loss of power transmission. A customer may have a claim for replacement value of goods damaged under Section 16-125(f) in the event of a power surge or other fluctuation that causes damage and affects more than 30,000 customers. The Illinois Commerce Commission may grant a waiver of the obligation to pay actual damages and reimbursement for emergency and contingency expenses for a power interruption described in Section 16-125(e) in instances in which ComEd can show that the interruption was the result of one or more of the following causes: (1) unpreventable damage due to weather events or conditions; (2) customer tampering; (3) unpreventable damage due to civil or international unrest or animals; (4) damage to ComEd equipment or other actions by a party other than ComEd, its employees, agents, or contractors. In addition, ComEd is not liable for claims for replacement value of goods damaged as a result of a power surge or other fluctuation under Section 16-125(f) when ComEd shows that the power surge or other fluctuation was due to one or more of the four above-described causes.

Vehicle Damage. If your claim is for repair to a vehicle, your supporting documentation should include copies of estimates from two repair shops on their printed invoice or estimating form; we reserve the right to request an independent estimate.

Food Spoilage. If your claim is for food spoilage, your supporting documentation should include an itemized list of spoiled items shown with the price of each and total for all items, and copies of receipts or canceled checks, if any.

Equipment or Property Damage. If your claim is for equipment or property repair, your supporting documentation should include copies of bills paid to have the property repaired, or in the event that you choose not to have the property repaired, a copy of a written estimate of the cost that would have been incurred if the property had been repaired. If an item is not repairable, you should state that information and your supporting documentation should include proof that a total loss of the property resulted.

*Units of Local Government Only: To make a claim for reimbursement for emergency and contingency expenses under Section 16-125(e) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e)), a unit of local government should contact its local ComEd public affairs director to obtain a separate emergency and contingency expenses claim form.

When completed, return the ComEd copy and supporting documentation to:

Commonwealth Edison Company

Claims Department

P.O. Box 767

Chicago, IL 60690-0767

File Specs

Fact Name Description
Purpose The ComEd 1800 form is used to file claims for damages related to power interruptions or fluctuations caused by Commonwealth Edison Company.
Eligibility Customers, including units of local government, can submit claims for actual damages or reimbursement for emergency expenses under specific conditions outlined in the Illinois Public Utilities Act.
Documentation Requirements Claimants must attach supporting documentation, which varies based on the type of damage, such as repair estimates for vehicles or itemized lists for food spoilage.
Governing Law This form is governed by Section 16-125(e) and (f) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e) & (f)).
Submission Instructions Completed forms and documentation should be sent to the ComEd Claims Department at P.O. Box 767, Chicago, IL 60690-0767.

Comed 1800 - Usage Guidelines

Completing the ComEd 1800 form is a crucial step in the claims process. By providing accurate and detailed information, you ensure that your claim is investigated thoroughly. After submitting the form, ComEd will review your claim and may conduct inspections to verify the damages. It is important to keep any damaged items until the investigation is complete, except for spoiled food.

  1. Begin by printing the form legibly. If you need more space, use an additional sheet of paper.
  2. Fill in your name in the designated space.
  3. Provide your daytime and home phone numbers.
  4. Enter your complete address, including city, state, and zip code.
  5. If applicable, include the name of a contact person.
  6. Write your ComEd account number and, if desired, your Social Security number (this is optional).
  7. Indicate what happened by briefly describing the incident.
  8. Record the date and time the damage occurred.
  9. Provide the location of the damage, including the address, city, state, and zip code.
  10. List the damages you are claiming. Attach supporting documentation as required for your specific claim type.
  11. For vehicle damage, include estimates from two repair shops. For food spoilage, provide an itemized list and receipts. For equipment or property damage, include bills or estimates.
  12. Specify the make, model, age, and serial number of the damaged items, if applicable.
  13. State the dollar amount of your damage claim.
  14. Sign and date the form to certify that the information is true and correct.
  15. Return the completed form and all supporting documentation to the ComEd Claims Department at the provided address.

Your Questions, Answered

What is the ComEd 1800 form used for?

The ComEd 1800 form is designed for customers to file claims related to damages caused by power interruptions, surges, or other fluctuations in service. This form allows you to document the incident, provide details about the damages, and submit supporting documentation to help ComEd investigate your claim.

How do I fill out the ComEd 1800 form?

To fill out the ComEd 1800 form, start by printing legibly. Provide your contact information, including daytime and home phone numbers. Describe what happened, including the date and time of the damage, and the location. You will also need to list the damages and attach any supporting documentation. If you need more space, feel free to use an additional sheet of paper.

What kind of documentation do I need to submit with my claim?

Documentation is crucial for supporting your claim. If your claim involves vehicle damage, include estimates from two repair shops. For food spoilage, provide an itemized list of spoiled items along with receipts. If you are claiming property damage, include bills from repairs or estimates for potential repairs. Make sure to gather all relevant documents to strengthen your case.

What happens after I submit the ComEd 1800 form?

Once you submit the form, ComEd will conduct an impartial investigation of your claim. This may include field inspections to verify the damages. They will notify you of their decision as soon as possible. It’s important to keep any damaged items until you receive authorization to dispose of them, except for spoiled food.

Can I file a claim for damages caused by a power outage?

Yes, you can file a claim for damages caused by a power outage, power surge, or other fluctuations. However, be aware that certain conditions apply. For example, claims may be considered under specific sections of the Illinois Public Utilities Act if the outage affected a large number of customers and met certain criteria. ComEd may not be liable for damages caused by circumstances beyond their control.

What if I disagree with ComEd's decision on my claim?

If you disagree with the resolution proposed by ComEd, you have the option to pursue a complaint with the Illinois Commerce Commission. They can help you address your concerns and ensure that your claim is reviewed fairly.

Is there a deadline for submitting the ComEd 1800 form?

While the specific deadline may vary, it is generally advisable to submit your claim as soon as possible after the incident occurs. Prompt submission helps ensure that your claim can be investigated and processed efficiently. Always check for any specific timelines mentioned in the instructions provided with the form.

Common mistakes

  1. Illegible handwriting: Filling out the form in a messy or hard-to-read way can cause delays. Make sure to print legibly.

  2. Missing contact information: Forgetting to include a daytime or home phone number can hinder communication. Always provide at least one phone number.

  3. Not including supporting documentation: Claims without the necessary proof, like receipts or estimates, may be rejected. Attach all relevant documents to support your claim.

  4. Incorrect account information: Double-check your ComEd account number. An error here can lead to processing issues.

  5. Leaving out the date and time: Not specifying when the damage occurred can create confusion. Always fill in the date and time accurately.

  6. Not detailing the damage: Failing to clearly describe what happened can result in misunderstandings. Be as specific as possible about the nature of the damage.

  7. Ignoring the itemized list requirement: If your claim involves spoiled food or damaged items, you need to provide a detailed list. Don’t skip this step.

  8. Not signing and dating the form: Forgetting to sign and date can lead to delays. Ensure you complete this final step before submission.

Documents used along the form

When filing a claim with Commonwealth Edison Company using the ComEd 1800 form, there are several other forms and documents that may be necessary to support your claim. These documents help provide additional information and evidence related to the damages incurred. Below is a list of commonly used forms and documents that can accompany the ComEd 1800 form.

  • Vehicle Damage Estimate Form: This form is used to provide estimates from repair shops for vehicle damages. It typically requires two estimates to ensure accuracy in the claim process.
  • Food Spoilage Documentation: An itemized list of spoiled food items, including prices and receipts, is essential for claims related to food spoilage. This documentation supports the claim amount.
  • Property Repair Bills: For claims involving property damage, copies of bills paid for repairs or written estimates are necessary. This documentation demonstrates the costs incurred due to the damage.
  • Proof of Loss Documentation: If an item is deemed irreparable, proof of total loss must be provided. This may include photographs or written statements confirming the item’s condition.
  • Power Interruption Evidence: Documentation showing the correlation between the power interruption and the damages claimed is crucial. This may include utility records or reports of outages.
  • Emergency and Contingency Expenses Claim Form: For local government units, this specific form is required to claim reimbursement for emergency expenses under Section 16-125 of the Illinois Public Utilities Act.
  • Independent Estimate Request: In some cases, ComEd may request an independent estimate for damages. This ensures an unbiased assessment of the claim.

Gathering the necessary documentation can streamline the claims process and help ensure a fair evaluation of your situation. Always keep copies of all submitted forms and documents for your records.

Similar forms

The ComEd 1800 form is similar to a standard insurance claim form. Both documents serve the purpose of collecting information about damages incurred by an individual. They typically require personal details, a description of the incident, and supporting documentation to substantiate the claim. Insurance claim forms often include sections for policy numbers and specific types of coverage, which may not be present in the ComEd form. However, both forms aim to facilitate the claims process by gathering necessary information to evaluate the validity of the claim.

Another document similar to the ComEd 1800 form is a vehicle accident report form. This form is used to document details of an automobile accident, including the parties involved, damage to vehicles, and any injuries sustained. Like the ComEd form, it requires accurate information about the incident, including date, time, and location. Both forms also emphasize the importance of supporting documentation, such as photographs or police reports, to validate the claims being made.

A third comparable document is a property damage claim form used in landlord-tenant disputes. This form allows tenants to report damage to rental properties and request repairs or reimbursement. Similar to the ComEd form, it asks for detailed descriptions of the damage, the circumstances surrounding it, and any supporting evidence. Both documents aim to ensure that claims are processed fairly and efficiently, although the specific context of property damage claims may differ from utility-related claims.

The fourth document is a food spoilage claim form, often used in the context of homeowners' insurance. This form is designed for individuals to report losses due to spoiled food items, typically as a result of power outages. It requires an itemized list of spoiled items along with their purchase prices, mirroring the ComEd form's request for detailed documentation of damages. Both forms focus on the need for thorough evidence to support the claim being made.

A fifth document similar to the ComEd 1800 form is a business interruption claim form. Businesses use this form to report losses incurred due to disruptions in operations, such as power outages or natural disasters. Both forms require detailed information about the incident, including dates and descriptions of the impact on operations or property. They also emphasize the importance of providing supporting documentation to substantiate the claims being made.

The sixth document is a warranty claim form. When a product fails to meet the terms of its warranty, consumers can submit this form to request repairs or replacements. The information required is similar to that of the ComEd form, as it often includes details about the product, the nature of the defect, and supporting documentation like receipts. Both forms aim to facilitate the resolution of claims based on the specific circumstances surrounding the issue.

A seventh document is a flood damage claim form. Homeowners affected by flooding can use this form to request assistance or reimbursement for damages. Similar to the ComEd form, it requires information about the incident, a detailed list of damages, and supporting documentation. Both forms are structured to ensure that claims are handled efficiently and that necessary evidence is provided to support the claim.

The eighth document is a construction defect claim form. This form allows property owners to report issues related to construction work that did not meet standards. Both the construction defect claim form and the ComEd form require detailed descriptions of the issues, the circumstances leading to the claim, and supporting evidence. They share a common goal of ensuring that claims are properly documented and assessed.

Lastly, a ninth document that resembles the ComEd 1800 form is a theft claim form. Individuals who have experienced theft can use this form to report stolen items and seek reimbursement. Like the ComEd form, it requires personal information, a description of the incident, and documentation to support the claim. Both forms are designed to assist in the claims process by gathering necessary information for evaluation.

Dos and Don'ts

When filling out the ComEd 1800 form, it's essential to approach the process carefully to ensure your claim is processed smoothly. Here’s a list of things you should and shouldn’t do:

  • Do: Print your information clearly. This helps prevent any misunderstandings or delays in processing your claim.
  • Do: Include all necessary documentation. Attach any relevant receipts, estimates, or proof of damage to support your claim.
  • Do: Be honest and thorough. Provide accurate details about the incident and the damages incurred.
  • Do: Keep a copy of your completed form and all attachments for your records. This can be helpful if you need to follow up.
  • Don't: Leave out important information. Omitting details can lead to delays or denial of your claim.
  • Don't: Submit the form without reviewing it. Double-check for any errors or missing information before sending it.
  • Don't: Dispose of damaged items prematurely. ComEd may need to inspect them as part of their investigation.
  • Don't: Wait too long to submit your claim. Prompt action increases the chances of a favorable outcome.

Misconceptions

Understanding the ComEd 1800 form can be crucial for those seeking to file a claim for damages. However, several misconceptions often arise. Here are four common misunderstandings:

  • This form guarantees compensation. Many people believe that submitting the ComEd 1800 form automatically guarantees they will receive compensation for their damages. In reality, the form is merely a request for information, and compensation is not assured. Each claim undergoes a thorough investigation before any decision is made.
  • All damages from power interruptions are covered. Some individuals think that any damage caused by power interruptions will be reimbursed. However, the form specifies that damages resulting from storms, vandalism, or equipment failure may not be reimbursed unless specific conditions are met under Illinois law.
  • Documentation is optional. A common misconception is that providing documentation to support a claim is optional. In fact, the form explicitly states that attaching relevant documentation is essential for a successful claim. Without it, the claim may be delayed or denied.
  • Claims can be filed without specific details. Some believe they can submit a claim with minimal information. However, the form emphasizes the importance of providing detailed information about the damage, including dates, times, and descriptions. This level of detail is necessary for a thorough investigation.

By understanding these misconceptions, claimants can better navigate the process and improve their chances of a successful outcome.

Key takeaways

Filing a claim using the ComEd 1800 form can seem daunting, but understanding the process can make it easier. Here are some key takeaways to help you navigate the form effectively:

  • Complete Information: Fill out the form legibly. Include your name, address, and contact numbers. Accurate information is crucial for processing your claim.
  • Documentation is Key: Attach all relevant documents that support your claim. This could include repair estimates, receipts, or itemized lists of damages.
  • Types of Claims: Be clear about the type of claim you are filing. Whether it’s for vehicle damage, food spoilage, or property repair, each type requires specific documentation.
  • Do Not Dispose of Damaged Items: Keep damaged items until ComEd has authorized you to dispose of them. This may be necessary for their investigation.
  • Understanding Liability: Remember that submitting this form does not imply that ComEd accepts liability for the damages. They will investigate before making a decision.
  • Time Sensitivity: Be aware of any deadlines for submitting your claim. Prompt submission can help expedite the investigation process.
  • Follow Up: After submitting your claim, keep track of it. If you haven’t heard back within a reasonable time, consider following up to check on the status.

By keeping these points in mind, you can ensure that your claim is processed smoothly and efficiently. Good luck!