Homepage Fill in Your Cigna Home Delivery Template
Table of Contents

The Cigna Home Delivery form is a crucial tool for managing prescription medications efficiently and effectively. This form serves both new and existing customers, allowing them to order new prescriptions or refill existing ones with ease. Clear instructions guide users to fill out their insurance cardholder information, ensuring that all details are printed legibly in blue or black ink. Essential sections include allergies and health conditions, which must be completed by new customers to provide a comprehensive overview of their medical history. Shipping options are straightforward, with choices ranging from standard to expedited delivery, and the form also details various payment methods, including checks, money orders, and credit cards. Additionally, users can specify preferences for brand-name medications versus generic alternatives. With the ability to submit prescriptions by mail or online, this form simplifies the process of obtaining necessary medications, making it accessible for all Cigna members.

Sample - Cigna Home Delivery Form

Cigna Home Delivery Pharmacy

*10450001*

 

Prescription Order Form

10450001

514

 

 

Please complete this form for NEW and REFILL prescription medication. You can also order refills online at the website on your ID card.

Print all information clearly as shown in the sample below using BLUE or BLACK ink.

1 234A BCD

Fill in the applicable ovals completely ().

Step 1: Insurance Cardholder Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

email _______________________________________________________

C

 

I

 

G

 

N

 

 

A

 

 

 

 

 

I

 

 

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Person completing __________________________________________

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P

 

H

 

O

N

 

E

 

#

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Order updates, reminders and other educational information may be sent to the email

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

address above for the following individuals: ___________________________________________

A

 

L

 

T

P

 

H

 

O

 

N

 

E

 

#

 

 

 

 

 

 

 

 

 

 

 

 

 

_______________________________________________________________________________________

L A S T

N A M E

 

 

 

F I R S T

N A M E

 

 

 

 

A D D R E S S

L I N E

1

 

 

 

 

 

 

 

 

 

A D D R E S S

L I N E

2

C I T Y

 

 

 

 

 

 

 

S T

Z I

P

 

-

 

Address above is a one time address

 

 

 

 

Step 2: Allergies & Health Conditions

 

 

 

Allergies

 

 

Health Conditions

 

 

 

 

 

 

 

 

 

 

New customers must complete this section.

None

Penicillin Sulfa Codeine/Morphine Aspirin Erythromycin

NSAIDS below)(listOther

Diabetes

BloodHigh Pressure Asthma

GI/GERD

CholesterolHigh

If left blank will mean no known drug allergies or

 

 

 

 

 

 

 

 

no change from information provided previously to

 

 

 

 

 

 

 

 

Cigna Home Delivery Pharmacy.

 

 

 

 

 

 

 

 

 

 

Name (start with cardholder)

Date of Birth

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A

S T

N

A M E

 

 

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A

S T

N

A M E

 

 

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A

S T

N

A M E

 

 

 

 

 

 

 

 

 

 

F I

R S T

 

N A M E

 

M M / D D / Y Y

 

 

 

 

 

 

 

 

L A S T

N

A M E

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

M

Other (list below)

Please write the individual’s name and list their other allergies and other health conditions referenced above:

“Cigna" is a registered service mark, and the “Tree of Life” logo and “Cigna Home Delivery Pharmacy” are service marks, of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. All products and services are provided by or through such operating subsidiaries and not by Cigna Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Tel-Drug, Inc., Tel-Drug of Pennsylvania, L.L.C., and HMO subsidiaries of Cigna Health Corporation.

“Cigna Home Delivery Pharmacy” refers to Tel-Drug, Inc. and Tel-Drug of Pennsylvania, L.L.C.

Rev. 2.0 1/12

10450002 *10450002*

Step 3: Shipping Method

Refrigerated shipments will be expedited at no additional cost. You are responsible for the cost of SPECIAL SHIPPING which expedites carrier delivery time only. Order processing is not affected by SPECIAL SHIPPING. These costs may be subject to change by carrier without prior notification and may vary depending on weight and zone.

Standard Shipping

$0.00

USPS Priority Mail

2 - 3 Days

$9.25

Overnight Delivery $17.95

Step 4: Method of Payment

 

 

 

 

 

Check

Money Order

Please make check or money order payable to Cigna Home Delivery Pharmacy

Total payment enclosed (excluding credit card payment):

$

,

.

 

VISA

Discover

 

MasterCard

American Express

Credit / Debit Card #

/

Expiration Date

Use Credit / Debit Card on File

Last 4 digits of Credit / Debit Card

Expiration Date

 

 

 

/

I allow Cigna Home Delivery Pharmacy to bill my credit / debit card for this and all future orders. I understand that my credit

/debit card will be billed the following amounts in effect at the time my order is filled: any applicable copayment(s), coinsur- ance and/or deductible(s), payments due for any medications not covered, plus any special shipping costs.

Step 5: Refill Prescriptions

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Print Prescription Number Here

Individual’s Name _______________________

Date of Birth ___________________________

Drug Name ____________________________

Step 6: New Prescriptions

Please write the date of birth and the Cigna ID on the back of each prescription.

 

Check (

) One

Check

 

 

 

 

 

 

 

 

Do Not

( ) if

 

 

Fill

Fill

Brand

 

Individual’s Full Name

Date of Birth Now

Now

Medication Name & Strength Only

Doctor’s Full Name

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pharmacy law allows pharmacists to substitute a less expensive generically equivalent medication for a brand name medication unless you or your doctor request the brand. By checking ( ) “Brand Only”, you may be responsible for a higher cost.

Remember to include the original prescription(s) from your doctor(s).

You can call us at 1.800.835.3784 or visit the website on your ID card. You can also write to us or

mail this order form to Cigna Home Delivery Pharmacy, PO Box 1019, Horsham PA 19044.

File Specs

Fact Name Details
Form Purpose This form is used for both new and refill prescription medications.
Insurance Information Complete the insurance cardholder information clearly, including email and phone number.
Allergy Disclosure New customers must disclose allergies and health conditions; leaving it blank indicates no known allergies.
Shipping Options Standard shipping is free; expedited shipping options are available at additional costs.
Payment Methods Acceptable payment methods include check, money order, and major credit cards.
Refill Instructions For refills, include the prescription number and individual’s date of birth.
Legal Considerations Pharmacy law permits generic substitutions unless specified otherwise by the patient or doctor.

Cigna Home Delivery - Usage Guidelines

Filling out the Cigna Home Delivery form is a straightforward process. By following these steps, you can ensure that your prescription needs are met efficiently. After completing the form, you can submit it online, by mail, or by phone, depending on your preference.

  1. Gather your information: Before starting, have your insurance card and any relevant prescription information handy.
  2. Fill out the Insurance Cardholder Information: Write the cardholder's name, email, phone number, and address clearly in the designated fields. Use blue or black ink.
  3. Complete the Allergies & Health Conditions section: Indicate any known allergies or health conditions. If there are none, check the "None" box.
  4. Choose your Shipping Method: Select your preferred shipping option from Standard Shipping, USPS Priority Mail, or Overnight Delivery. Note any associated costs.
  5. Provide Payment Information: Indicate your method of payment, whether by check, money order, or credit/debit card. Fill in the required details, including the total payment amount.
  6. List Refill Prescriptions: For each refill, write the individual's name, date of birth, and drug name in the appropriate fields.
  7. Enter New Prescriptions: For new prescriptions, provide the individual's full name, date of birth, medication name and strength, and the doctor’s full name. Indicate whether you want a brand name or generic medication.
  8. Submit the form: Once all sections are completed, send the form to Cigna Home Delivery Pharmacy via mail, or follow the instructions for online submission.

Your Questions, Answered

What is the purpose of the Cigna Home Delivery form?

The Cigna Home Delivery form is designed for customers to order new prescriptions or refill existing ones. It facilitates the process of obtaining medications through Cigna's home delivery pharmacy service, ensuring that customers can receive their medications conveniently at home.

How do I fill out the Cigna Home Delivery form?

To fill out the form, print all information clearly using blue or black ink. Start by providing the insurance cardholder information, including their name, address, and contact details. Next, indicate any allergies or health conditions. After that, select your preferred shipping method and payment option. Lastly, provide details for any new or refill prescriptions, ensuring to include the necessary prescription numbers and dates of birth.

Can I order refills online?

Yes, customers can order refills online. To do so, visit the website listed on your Cigna ID card. This online option may be more convenient and quicker than using the paper form.

What should I do if I have allergies?

If you have allergies, it is essential to complete the allergies section on the form. List any known drug allergies or health conditions to ensure that the pharmacy can provide safe and appropriate medications. If you do not have any allergies, indicate "None" in that section.

What shipping options are available?

Cigna offers several shipping options for your medications. Standard shipping is free, while USPS Priority Mail takes 2-3 days for $9.25. If you need your medications urgently, you can choose overnight delivery for $17.95. Additionally, refrigerated shipments are expedited at no extra cost.

How do I make a payment for my order?

You can pay using a check, money order, or credit/debit card. If using a card, provide the card number and expiration date. You also have the option to allow Cigna to bill your card for future orders, which can simplify the process for subsequent prescriptions.

What if I want a brand-name medication?

If you prefer a brand-name medication, you must check the “Brand Only” box on the form. Be aware that this may result in higher costs, as pharmacists are typically allowed to substitute a generic equivalent unless otherwise specified by you or your doctor.

What information do I need to provide for new prescriptions?

For new prescriptions, you will need to provide the individual's full name, date of birth, medication name and strength, and the doctor's full name. Additionally, remember to include the original prescription from your doctor with the order form.

How can I contact Cigna Home Delivery Pharmacy for assistance?

If you need assistance, you can call Cigna Home Delivery Pharmacy at 1-800-835-3784. Alternatively, you can visit the website on your ID card or mail your order form to their address in Horsham, PA.

What happens if I leave sections of the form blank?

Leaving sections of the form blank may lead to delays in processing your order. For example, if you do not indicate any allergies, it will be assumed that you have no known drug allergies. It is best to provide complete and accurate information to avoid potential issues with your medication.

Common mistakes

  1. Failing to use blue or black ink when filling out the form can lead to issues with readability.

  2. Not completing the insurance cardholder information section fully may delay processing.

  3. Leaving the allergies and health conditions section blank can result in critical information being overlooked.

  4. Forgetting to include the date of birth for each individual listed can lead to confusion and errors.

  5. Using an incorrect shipping method can affect delivery times and costs.

  6. Neglecting to check the box for brand only medications when applicable may lead to unexpected costs.

  7. Failing to sign the form can result in the application being rejected.

  8. Not providing the prescription numbers clearly can cause delays in fulfilling orders.

  9. Overlooking the need to include original prescriptions can lead to complications in processing.

  10. Forgetting to provide a contact number for order updates can hinder communication.

Documents used along the form

When using the Cigna Home Delivery form, several other forms and documents may be necessary to ensure a smooth prescription process. Each of these documents serves a specific purpose and helps facilitate communication between the patient, healthcare provider, and pharmacy.

  • Prescription Drug List: This document provides a comprehensive list of medications covered under the patient’s insurance plan. It helps patients and healthcare providers understand which drugs are eligible for coverage, ensuring that prescribed medications are affordable.
  • Medication History Form: Patients may need to fill out this form to provide their complete medication history. It includes details about past prescriptions, over-the-counter medications, and any supplements taken, which helps pharmacists avoid potential drug interactions.
  • Insurance Verification Form: This form is used to confirm the patient's insurance coverage before processing a prescription. It ensures that the pharmacy can bill the insurance company correctly and that the patient understands their financial responsibilities.
  • Patient Authorization Form: This document allows the pharmacy to share the patient's information with healthcare providers or other necessary parties. It is essential for coordinating care and ensuring that all parties are informed about the patient's treatment plan.
  • Shipping Confirmation: After placing an order, patients may receive a shipping confirmation document. This includes tracking information and delivery details, allowing patients to monitor their prescription's arrival and plan accordingly.

Having these forms ready can streamline the process of obtaining medications through Cigna Home Delivery. It is beneficial for patients to be aware of these documents to avoid delays and ensure they receive their prescriptions promptly.

Similar forms

The Cigna Home Delivery Pharmacy Prescription Order Form shares similarities with the standard prescription pad used by healthcare providers. Both documents serve the primary purpose of ordering medications for patients. The prescription pad typically includes sections for the patient's information, medication details, and provider signatures. Like the Cigna form, it requires clear and legible writing to ensure accuracy in medication dispensing. Both documents also emphasize the importance of including the patient's allergies and health conditions to avoid adverse drug interactions.

Another document similar to the Cigna Home Delivery form is the pharmacy refill request form. This form is used by patients to request refills for their existing prescriptions. Just as the Cigna form facilitates new and refill prescriptions, the refill request form allows patients to communicate their needs to the pharmacy. Both documents require the patient’s personal information, prescription numbers, and details about the medications, ensuring that pharmacies can process requests efficiently and accurately.

The medication therapy management (MTM) form also bears resemblance to the Cigna Home Delivery form. MTM forms are used by pharmacists to assess a patient’s medication regimen, ensuring that all medications are necessary and effective. Similar to the Cigna form, MTM documents require comprehensive patient information, including allergies and health conditions. Both forms aim to enhance patient safety and medication adherence by gathering critical health information.

The insurance claim form is another document that parallels the Cigna Home Delivery form. This form is used to submit claims for reimbursement of prescription medications to insurance providers. Both documents require detailed patient information, including insurance details and medication specifics. The purpose of both forms is to facilitate the processing of prescription orders and claims, ensuring that patients receive the medications they need while managing costs effectively.

The patient intake form also shares similarities with the Cigna Home Delivery form. This document is typically completed during a patient's first visit to a healthcare provider and collects essential information about the patient's medical history, medications, and allergies. Like the Cigna form, the intake form gathers critical data to ensure safe and effective treatment. Both documents prioritize patient safety by collecting relevant health information upfront.

Finally, the medication administration record (MAR) is another document akin to the Cigna Home Delivery form. The MAR is used in healthcare settings to track the administration of medications to patients. It includes information about the patient, medications, and administration times. Similar to the Cigna form, the MAR emphasizes the importance of accurate documentation to ensure that patients receive the correct medications at the right times, thus enhancing overall patient care.

Dos and Don'ts

When filling out the Cigna Home Delivery form, it is essential to ensure that all information is accurate and complete. Here are ten important do's and don'ts to consider:

  • Do print all information clearly using BLUE or BLACK ink.
  • Do fill in the applicable ovals completely to avoid processing delays.
  • Do provide a valid email address for order updates and reminders.
  • Do list any allergies or health conditions if you are a new customer.
  • Do include the original prescription(s) from your doctor(s) for new medications.
  • Don't leave any sections blank unless they are not applicable to you.
  • Don't forget to write the individual's name and date of birth for each prescription.
  • Don't select “Brand Only” unless you are aware of the potential higher costs.
  • Don't use any other color of ink besides BLUE or BLACK.
  • Don't forget to check the shipping method and payment options to avoid unexpected charges.

Following these guidelines will help ensure that your prescription order is processed smoothly and efficiently. Time is of the essence when it comes to your health, so take care to complete the form correctly.

Misconceptions

Misconceptions about the Cigna Home Delivery form can lead to confusion. Here are four common misunderstandings:

  • Only new prescriptions can be submitted. Many people believe that the form is exclusively for new prescriptions. In reality, it can also be used for refills. This means you can manage both new orders and refills in one place.
  • Online refills are not an option. Some users think they must complete the paper form for refills. However, refills can conveniently be ordered online using the website listed on your ID card. This option can save time and simplify the process.
  • Allergies and health conditions are optional. A common misconception is that filling out the allergies and health conditions section is not important. New customers must complete this section to ensure accurate medication management. Leaving it blank may lead to assumptions about your health status.
  • Shipping costs are fixed. Many individuals assume that shipping costs are the same for every order. In fact, shipping fees can vary based on the method chosen and may change without prior notice. It's essential to review the shipping options and associated costs before placing your order.

Key takeaways

When filling out and using the Cigna Home Delivery form, consider the following key takeaways:

  • Ensure all information is printed clearly using blue or black ink.
  • Complete the form for both new and refill prescriptions.
  • Provide accurate insurance cardholder information including email and phone number.
  • Indicate any allergies or health conditions in the designated section.
  • For new customers, filling out the allergies section is mandatory.
  • Select a shipping method that meets your needs; refrigerated shipments are expedited at no extra cost.
  • Be aware of special shipping costs that may apply based on your choice.
  • Choose a payment method, either by check, money order, or credit/debit card.
  • When submitting new prescriptions, include the date of birth and Cigna ID on the back of each prescription.
  • Contact customer service at 1.800.835.3784 for assistance or visit the website on your ID card for more information.

Following these guidelines will help ensure a smooth process when using the Cigna Home Delivery Pharmacy services.