What is the purpose of the Cigna Home Delivery form?
The Cigna Home Delivery form is designed for customers to order new prescriptions or refill existing ones. It facilitates the process of obtaining medications through Cigna's home delivery pharmacy service, ensuring that customers can receive their medications conveniently at home.
How do I fill out the Cigna Home Delivery form?
To fill out the form, print all information clearly using blue or black ink. Start by providing the insurance cardholder information, including their name, address, and contact details. Next, indicate any allergies or health conditions. After that, select your preferred shipping method and payment option. Lastly, provide details for any new or refill prescriptions, ensuring to include the necessary prescription numbers and dates of birth.
Can I order refills online?
Yes, customers can order refills online. To do so, visit the website listed on your Cigna ID card. This online option may be more convenient and quicker than using the paper form.
What should I do if I have allergies?
If you have allergies, it is essential to complete the allergies section on the form. List any known drug allergies or health conditions to ensure that the pharmacy can provide safe and appropriate medications. If you do not have any allergies, indicate "None" in that section.
What shipping options are available?
Cigna offers several shipping options for your medications. Standard shipping is free, while USPS Priority Mail takes 2-3 days for $9.25. If you need your medications urgently, you can choose overnight delivery for $17.95. Additionally, refrigerated shipments are expedited at no extra cost.
How do I make a payment for my order?
You can pay using a check, money order, or credit/debit card. If using a card, provide the card number and expiration date. You also have the option to allow Cigna to bill your card for future orders, which can simplify the process for subsequent prescriptions.
What if I want a brand-name medication?
If you prefer a brand-name medication, you must check the “Brand Only” box on the form. Be aware that this may result in higher costs, as pharmacists are typically allowed to substitute a generic equivalent unless otherwise specified by you or your doctor.
What information do I need to provide for new prescriptions?
For new prescriptions, you will need to provide the individual's full name, date of birth, medication name and strength, and the doctor's full name. Additionally, remember to include the original prescription from your doctor with the order form.
How can I contact Cigna Home Delivery Pharmacy for assistance?
If you need assistance, you can call Cigna Home Delivery Pharmacy at 1-800-835-3784. Alternatively, you can visit the website on your ID card or mail your order form to their address in Horsham, PA.
What happens if I leave sections of the form blank?
Leaving sections of the form blank may lead to delays in processing your order. For example, if you do not indicate any allergies, it will be assumed that you have no known drug allergies. It is best to provide complete and accurate information to avoid potential issues with your medication.